Last Updated: June 2025

Insurance Helplines — All Insurer Toll-Free Numbers in One Place

Whether you're at a hospital, on the roadside, or stranded abroad — find your insurer's claim helpline number instantly. Verified and updated June 2025.

Curated by Vikash Aggarwal, IRDAI-Licensed Insurance Advisor · 22+ Years in Insurance

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Helplines Available For
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30+ Insurers Listed
Numbers Verified June 2025
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All Numbers Toll-Free
Before you call, keep these 4 things ready: Your Policy Number · Registered Mobile Number · Date of Incident · Hospital or Garage Name. This will save you 5–10 minutes on every call.

Insurer Toll-Free Helpline Directory

Search or filter below to find your insurance company's claim helpline.

Toll-free helpline numbers for all major insurance companies in India — Health, Motor and Travel Insurance
# Insurance Company Type Toll-Free Number Available WhatsApp Status

What to Keep Ready Before You Call

A 30-second prep saves 10 minutes on every call.

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Your Policy Details

Policy number, insurer name, policy period start and end date.

The IVR and agent will ask for this first — have it on screen or printed on your policy document.

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Incident Information

Date, time, and location of hospitalisation / accident / travel disruption.

For motor claims, also note the other vehicle's number plate. For health claims, note the hospital name and admission date.

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Registered Contact Details

The mobile number and email ID registered with your insurer at the time of policy purchase.

Insurers use OTP verification — if your registered number has changed, resolve this before an emergency arises.

💡 Pro Tip from PolicyAid: If you bought the policy through us, we already have all your details on file. Just WhatsApp us and we'll coordinate directly with the insurer on your behalf.

Insurer Not Responding? Here's How to Escalate

As a policyholder, you have rights. If your insurer is not resolving your complaint within 15 days, here's exactly what to do — step by step.

Step 1

📞 Call IRDAI Bima Bharosa

155255 (Toll-Free) 1800 4254 732

India's integrated insurance grievance helpline. Available Monday to Saturday, 8am to 8pm. Quote your policy number and insurer name.

Step 2

💻 File on IRDAI Bima Bharosa Portal

www.bimabharosa.irdai.gov.in

Register your complaint online. You'll receive a complaint reference number. Insurers are mandated to respond within 15 working days.

Step 3

⚖️ Approach Insurance Ombudsman

If unresolved after 30 days, escalate to the Insurance Ombudsman in your region. The process is free, and decisions are binding on the insurer for claims up to ₹50 lakhs.

Find Your Regional Ombudsman Office →

PolicyAid assists clients through every step of the escalation process at no charge. It's part of what we do. Need a hand? See our Claim Guides.

Frequently Asked Questions

What is the toll-free number for Star Health Insurance?
Star Health Insurance has two toll-free numbers — 1800 425 2255 for customer support and 1800 102 4477 for renewal services. Both are available 24x7. You can also reach them on WhatsApp at 95976 52225.
Which number do I call for an ICICI Lombard health or motor claim?
ICICI Lombard's single toll-free number for all products — health, motor, and travel — is 1800 2666, available 24 hours a day, 7 days a week.
What is the HDFC ERGO toll-free claim number?
HDFC ERGO General Insurance can be reached at 1800 266 6699, available 24x7 for all products including health, motor, and travel insurance.
Is there a single helpline number for all insurance companies?
No — each insurer has its own dedicated helpline. However, IRDAI's Bima Bharosa helpline at 155255 can assist you in registering complaints against any registered insurer in India.
What should I do if an insurer's toll-free number is not working?
Try calling during non-peak hours (early morning or late evening). If unreachable for more than 24 hours, file a complaint on the IRDAI Bima Bharosa portal at bimabharosa.irdai.gov.in or contact PolicyAid for assistance.
How do I register a cashless health insurance claim?
Call your insurer's toll-free number immediately upon admission or before planned hospitalisation. The hospital's insurance desk will coordinate — but your call activates the pre-authorisation process. Always intimate within 24 hours of emergency admission.
What is the SBI General Insurance toll-free number for health claims?
SBI General has a dedicated health helpline at 1800 210 3366, available 24x7. For general queries, their main line is 1800 102 1111.
Are these toll-free numbers free to call from mobile phones?
Yes — numbers starting with 1800 are free from all Indian mobile networks and landlines. Numbers starting with 1860 may be charged at local rates on some networks.
What is Bajaj Allianz's toll-free number for motor and health claims?
Bajaj Allianz General Insurance's toll-free number for all products is 1800 209 5858, available 24x7.

Not Sure Which Number to Call — or What to Say?

PolicyAid advisors have helped hundreds of customers navigate insurance claims. We coordinate with insurers directly so you don't have to fight alone.

🔒 IRDAI Licensed Broker ⭐ 22+ Years Experience 💬 Free Claim Assistance

Disclaimer: Toll-free numbers listed are sourced from official insurer websites and verified as of June 2025. Company logos are the property of their respective owners and are used solely for identification purposes. PolicyAid is an IRDAI-licensed insurance broker. We are not affiliated with any of the insurance companies listed. Numbers may change — always verify on your insurer's official website for the most current information.

Helplines